Deleting your account
You can delete your Stewardship CZC account yourself, from inside the app. You do not need to ask us, and nothing is held back for a review period.
In the app
- Open the Stewardship CZC app and sign in, if you are not already.
- Go to the More tab.
- Tap “Delete my account”, near the bottom.
- Read what is removed and what is kept, then type your email address to confirm.
- Tap “Delete my account”. It takes effect immediately — there is no waiting period and no undo.
What is deleted
- Your name and email address
- Your password, and any linked Google or Apple sign-in
- The phone number on your orders
- The push notification tokens for every device you signed in on
- Your order history as something linked to you
What is kept
- Order and payment records, with your name, email and phone number removed. They record a transaction the Conference has to account for, not a person, and cannot identify you afterwards.
If you have an order waiting for collection
Collect it first. Deleting your account removes the phone number the office would use to reach you about it, and you lose the screen that tracks it. The order itself is not cancelled — but from that point it can only be sorted out in person.
If you no longer have the app
Write to info@b-ne.net from the email address on your account, or call CZC Stewardship Ministries on +260 96 349 5615, and we will delete it for you. We may ask you to confirm the address before we do, since a request from someone else’s email is not a request from you.
See also the privacy policy and support.